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How y53s Handles Your Personal Data

At y53s, we are committed to being straightforward about what data we collect from you, why we collect it, and how it is stored and protected.

Data Collected With PurposeSecure Storage PracticesYour Right to AccessIndian Jurisdiction ContextDirect Contact with Our Privacy Team

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What This Policy Covers and Where It Applies

y53s Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This Privacy Policy governs how y53s collects, uses and stores personal data you provide when you open an account, make deposits or withdrawals, or contact our support team. Your use of this platform — including payment transactions through UPI, Paytm or PhonePe — involves the processing

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of information such as your name, email address, device identifiers and transaction records. Access to our platform and the application of this policy depend on local law; our services are available where local law permits. We process your data in accordance with applicable Indian data protection
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principles, and we retain your information only as long as reasonably necessary to operate your account, fulfil legal obligations and investigate any disputes you raise. We do not sell your personal data to third parties.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you have a question about this Privacy Policy, want to request a copy of the data we hold about you, or need to ask us to correct or delete information, our…

Email Privacy Request Send your data access, correction or deletion request directly to our dedicated privacy inbox. Include your registered email address so we can locate your account records promptly and respond accurately within seven working days.

Live Chat Support Open the live chat window inside your y53s account and select the Privacy category. Our support staff can log your request, escalate it to the privacy team and give you a reference number to track progress.

In-Account Help Centre Navigate to the Help section within your account dashboard for written answers to common data questions, including how to download your transaction history from UPI, Paytm or PhonePe payments and how to close your account.

DATA HANDLING PRACTICES

Six Ways y53s Protects Your Account Data

We apply specific, practical measures to safeguard the data linked to your account.

Encryption in Transit and at Rest

All data you submit — including payment details for UPI, Paytm and PhonePe transactions — is encrypted using TLS during…

Cookie Use and Your Choices

We use session cookies to keep you logged in and analytics cookies to understand how pages are used.

Account Security Controls

Your account is protected by password hashing and optional two-factor authentication.

Data Retention Periods

We keep your account data for as long as your account remains active and for a defined period afterwards as…

Who Can Access Your Data

Access to your personal data inside y53s is restricted to staff who need it to operate your account — support…

Requesting Changes to Your Data

You can request a copy of your personal data, ask us to correct inaccurate details, or request deletion of your…

Common Questions About Your Data and Rights

The questions below address what we collect, how long we keep it, and how you can exercise your rights as someone with a y53s account. If your question is not answered here, reach out to our privacy team directly and we will respond within seven working days.

We collect your name, email address, date of birth, phone number and the payment method details you register — such as your UPI handle or Paytm-linked number. We also collect device identifiers and session logs each time you access the platform.

We do not sell your data. We share it only with payment processors handling your UPI, Paytm or PhonePe transactions, fraud-detection services, and regulatory bodies if required by law. All third parties we work with are contractually bound to protect your data.

We retain your data for the period required by applicable financial and legal obligations after account closure. Once that retention window closes, your records are permanently deleted from our active systems and backups according to our scheduled deletion cycle.

Yes. Send a data access request to our privacy team via email or live chat, including your registered email address. We will compile and send you a readable copy of the personal data linked to your account within seven working days of verifying your identity.

Contact our privacy team through the email channel or live chat and specify whether you want a correction or deletion. For corrections, tell us which detail is wrong and what the accurate value is. For deletions, we will confirm what can be removed given our legal retention obligations.

We use essential session cookies, analytics cookies and preference cookies. You can review and switch off non-essential cookies through the Cookie Settings panel in your account. Turning off analytics cookies does not prevent deposits, withdrawals or live gameplay.

Change your password immediately from the Security section of your account, then contact our support team via live chat so we can review your login history, flag the incident and, if necessary, temporarily suspend access while we investigate on your behalf.

How y53s Handles Your Personal Data

How to Contact Us About Your Data

Six Ways y53s Protects Your Account Data

Encryption in Transit and at Rest

Cookie Use and Your Choices

Account Security Controls

Data Retention Periods

Who Can Access Your Data

Requesting Changes to Your Data

Common Questions About Your Data and Rights

01 What personal data does y53s collect when I open an account?

02 Does y53s share my data with third parties?

03 How long does y53s keep my account data after I close my account?

04 Can I request a copy of all the data y53s holds about me?

05 How do I ask y53s to correct or delete my personal data?

06 What cookies does y53s use and how can I control them?

07 What should I do if I think my y53s account data has been accessed without my permission?

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