Reference

Terms & Conditions for Your y53s Account

These Terms & Conditions govern every interaction you have with y53s — from opening your account and depositing via UPI or Paytm, to placing wagers and requesting withdrawals.

Account eligibility by local lawDeposits: UPI, Paytm, PhonePeWithdrawal verification stepsAccount suspension rightsGoverning jurisdiction clause
y53s Terms & Conditions for Your y53s Account
TERMS CONTACT

Reach Us About Your Terms & Conditions Query

If any clause in these Terms & Conditions is unclear or you believe a term has been applied incorrectly to your account, our support team is available around the clock to clarify…

Live Chat Start a live chat session from within your account at any hour. Our agents can walk you through specific clauses, account suspensions, or withdrawal holds covered under these Terms & Conditions.
Email Support Send a detailed query to our support address and receive a written response within 24 hours. Email is the preferred channel for formal disputes or requests to review how a term has been applied.
Account Ticket Raise a ticket inside your y53s account dashboard to log a terms-related concern. Tickets create a traceable record, which is useful if your query needs escalation to our compliance team.
ACCOUNT SECURITY

How We Handle Data, Security and Account Access

We take the security of your account and personal data seriously. Below you will find a summary of the key practices we follow to protect your information, maintain…

Data Retention

We retain your account data for the period required by applicable law and our internal audit obligations.

Cookie Policy

We use cookies to keep your session active, remember your preferred language, and analyse how pages perform.

Account Security

Your account is protected by password hashing and two-step login verification where available. We never store raw passwords.

KYC Verification

Before processing a withdrawal, we verify your identity using documents you submit through the account dashboard.

Data Access Requests

You may request a copy of the personal data we hold about you at any time by contacting support via…

Account Closure

If you wish to close your account, raise a closure request through the account dashboard or email support.

Common Questions About These Terms & Conditions

The questions below cover the situations account holders most often ask about regarding these Terms & Conditions. If your question is not answered here, contact our support team through live chat or email.

Yes, these terms apply to any account holder who accesses the platform from India, where local law permits. Your eligibility to use the service is determined entirely by the laws applicable in your location.

We will post a notice on the site when terms are updated. Continuing to use your account after the update is posted counts as acceptance. For significant changes, we aim to provide at least seven days notice before the new terms take effect.

We reserve the right to suspend or permanently close an account that breaches these terms. Any balance held at the time of suspension is reviewed under our dispute process before a final decision on funds is made.

Email our support team with your registered account name and the subject line 'Data Access Request'. We will compile and send your data within the period required by applicable law, usually within 30 days of receiving your request.

Yes. All deposits processed through UPI, Paytm, or PhonePe are subject to these terms as well as the individual payment provider's own policies. If a deposit fails, the funds are returned according to the payment provider's reversal timeline.

You can raise a formal dispute through our support ticket system. Provide your account details, the relevant term you believe was misapplied, and any supporting evidence. Our compliance team will review and respond within 5 business days.

These terms are governed by the law of the jurisdiction under which y53s operates. Where local Indian law applies to your account, any conflict between these terms and local law will be resolved in favour of the applicable local legal requirement.